Our priority is comprehensive customer care.
In addition to sale itself, warranty and post-warranty repairs, we have developed customer communication systems:
- Consulting services – should customers have any problems; our service department can be consulted immediately
- We offer to lend of medical equipment, instruments and devices during a repair period – we stock a wide range of ready to use instruments and devices
- Only suppliers that meet the highest quality requirements are included in our product portfolio
- A Service Technician performs regular service inspections to prevent malfunctions of devices and medical equipment
- When supplying medical equipment, devices or more intricate instruments and tool sets, we always offer a full staff training tailored to individual customers‘ needs
- Our service centre has the latest modern technology and equipment available
- Our service technicians attend regular training sessions both in our country and abroad